MBOY - The Ten Principles Behind Great Customer Service video by Liam Kelly

The CMI Management Book of the Year prize in association with the British Library aims to celebrate the best of management books published or distributed in the UK, from the most inspiring to the most useful. This video was created by Liam Kelly, a Ravensbourne College student who was selected as the MBOY Student Video category winner.

For more info on Management Book of the Year Awards visit http://yearbook.managers.org.uk

For more info on Ravensbourne visit http://www.rave.ac.uk

MBOY - The Ten Principles Behind Great Customer Service video by Liam Kelly business insider
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Education	Upload TimePublished on 4 Feb 2014

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